A water softener is a device that removes hard minerals like calcium and magnesium from water, resulting in softer water that is gentler on your skin and appliances.

A water softener works by using a process called ion exchange to replace hard minerals in water with sodium ions, which are softer.

The benefits of using a water softener include softer skin and hair, longer-lasting appliances, reduced soap scum and mineral buildup, and improved water flow.

Yes, water softeners require regular maintenance to ensure they are working properly. This includes cleaning the resin tank, adding salt, and checking the salt levels.

The frequency of salt additions depends on the size of the water softener and the water usage in your home. Typically, salt is added every 4-6 weeks.

Yes, some water softeners can also remove iron from water. However, you may need a specific type of water softener or an additional iron filter.

The cost of a typical water softener and installation labor can range between $2,300 up to $8,500 depending on the water softener size, amount of labor required and additional materials required to complete the installation.

The lifespan of a water softener depends on the quality of the system and how well it is maintained. Most water softeners last between 10 to 20 years.

We are located in Flower Mound, TX. We service a 50 mile radius. Call us now to schedule a service!

Our business hours are 8am – 5pm Mon-Fri CST. 

Our number is (469) 679 – 1788

Visit us at https://www.dfwwatersofteners.com/.

Engbrock.roger@gmail.com

Yes, we do require someone to be home for the entirety of the appointment.

We are unable to service high rises, or multi-story apartments at this time, however we are able to service multi-story homes. Call us now to learn more.

All of our technicians are vaccinated and will wear appropriate PPE if you require them to do so.

We will only consider price matching if we are comparing identical equipment. In most cases our products are superior to our competition. Call us now to learn more. 

We are happy to provide a 5% discount to first responders, teachers, and military veterans. We also offer cash and check discounts. Call us now to learn more!

We accept payment via card, check, or cash at time of service. We also offer financing through Wisetack. Contact us for financing options!

For security reasons we’ll send you a link via email or text which will have the invoice details and allow you to pay online. Would you prefer email or text?

We have a 1 year warranty on parts and labor. Equipment warrantees will very depending on the product, they range from one year to lifetime.

Yes, and we are able to provide you with a certificate of insurance upon request once the job is scheduled. We also carry workman’s comp insurance. If you need more information, please give us a call. 

Please call us back and text us at 469-679-1788 for emergencies. We do our best to accommodate any emergency calls. The best thing to do is to turn the water off and dry up the water.

We are led by our head honcho, Roger Engbrock, who has been in the water treatment service industry for more than 10 years. Our service technicians receive continual training on the latest industry standards, water treatment trends, and technical requirements. We make sure they are fully equipped with the latest tools to do their work correctly and efficiently.

We will only consider multi installations on same day and they need to be in the in same neighborhood to get the best discount.

All of our technicians follow industry best practices and have certifications through the TCEQ.

We pride ourselves on our small family business, hard work, and dedication to great customer service. We back our workmanship and products to make sure you are completely satisfied.

We do offer financing through our website via Enhancify.

It is dependent on the job value and the equipment spec for the job. Visit our financing page to learn more.

For Water Filtration and softening equipment, we sell DFW Water Softeners Clack brand and Brita Pro Water filtrations products. We’ve found it to be the most durable, reliable and efficient. For Reverse Osmosis systems we carry Proline 450/550, and WOW RO systems.

Estimates are free. Service call fee is $85 to 150 depending on locations and reason for call. This gets our tech out there to assess the problem and goes towards the first hour of work. We also offer a 1 year labor warranty on any parts we install or repair. After Hours/Weekends/Emergency Service call is $200/hour. We also offer a 1 year labor warranty on any parts we install or repair. For Testing: Lead, Nitrate, Nitrite Testing = $325 (+ fee to expedite if requested) Bacteria Testing= $125 All other Testing = $0 For all other Prices: We’ll take this information and have a manager give you a call back to discuss pricing. We can also provide prices from the Price Book if they ask.

We do offer a monthly salt delivery and preventative maintenance service for $40 per month. For that price, we will deliver salt, used for water softeners. This also gives us an opportunity to perform routine maintenance for your system, like checking the water hardness levels and filters.

Lead, Nitrate, Nitrite, Well water testing Testing = $400.00. This takes 7-14days to get results, as they have to be sent to a lab. The results can be expedited for an additional fee. Roger will reach out with this information. Bacteria Testing = $125. This takes 7 days to get results. Free testing includes water hardness, chlorine, TDS, PH, and iron.

Please call to discuss with a manager.

Currently we have a quick turnaround time on equipment, as 90% of all required equipment is in stock. Any other parts are usually available within the week. Give us a call to learn more!